Privacy Notice

This notice applies to visitors and customers who use the MS Medical Trading website, browse the product catalog, submit a quote request, request a service, or contact the team. In this notice, “MS Medical Trading,” “we,” and “us” refer to the business operating this website.

Depending on how you use the website, we may receive:

• your name, work email address, phone number, and facility or company name;
• product names, SKUs, quantities, delivery details, and procurement notes;
• equipment details, service needs, serial numbers, and facility address;
• messages, attachments, or other details you choose to send; and
• limited technical information such as browser, device, and server-log data used to operate and protect the website.

Please do not include patient names, medical records, laboratory results, or other patient health information in a product, quote, contact, or service request.

We use submitted information only as needed to:

• respond to questions and recommend relevant catalog items;
• prepare and follow up on a quotation or procurement inquiry;
• coordinate delivery, installation, maintenance, or repair discussions;
• keep request records, prevent misuse, secure the website, and improve operations; and
• meet legal, accounting, regulatory, or dispute-resolution obligations where applicable.

Access is limited to people who need the information to handle your inquiry. This may include MS Medical Trading personnel, relevant manufacturer or service partners, delivery providers, and technology providers used to host, store, route, or notify the business about submissions.

Information may also be disclosed where required by law, to protect the website or another person, or to establish or defend a legal claim. We do not publish your submitted contact details as part of the public catalog.

We keep information only for as long as it is reasonably needed for the purposes described above, including follow-up, business records, legal obligations, and dispute handling.

We use reasonable administrative, technical, and organizational safeguards for the information we handle. No internet transmission or storage method can be promised to be completely risk-free, so please share only information needed to process your request.

Subject to applicable law, you may ask to access or correct information about you, request deletion or restriction, object to certain processing, or withdraw a consent where processing relies on consent. We may need to verify your identity and may retain limited information where the law or a legitimate business record requires it.

To make a privacy request, email msmedicaltrading@gmail.com. Include enough detail for us to understand the request, but do not send patient information through email.

The website may use essential browser storage or cookies to keep features working and protect forms. If analytics, advertising, or other non-essential tools are added, this notice will be updated with their names, purposes, providers, and applicable controls.

We may update this notice when the website, services, or legal requirements change. The updated version will show a new date at the top of this page.